We’ve got you covered!September 3rd, 2019 | by Brittany Bandy | Posted in Uncategorized
At Crabbe Homes we take pride in what we do, making every effort to ensure the highest level of quality in every home we build. However, we are realistic enough to recognize that you may find some imperfections as you settle in. Our team is prepared to correct all warrantable defects so that your new home experience is a positive one. Over the last decade, we have taken a lot of time to perfect our warranty process to ensure you and your family are taken care of in a timely manner.
The following is valuable information for our homeowners living in one of our homes should a hiccup arise. We hope this information is also valuable to those still in their home search, as it shows how committed we are to provide you and your family a home that is not only beautiful, but also of high quality.
On our website, www.crabbehomes.com, we feature a Homeowner’s portal. Use your specific log in to access our 24/7 online warranty claim center. Simply fill out as much information as possible regarding the issue you are experiencing. Then, simply sit back and relax. We promise to take care of you! Our warranty coordinator or technician will be touch with you personally. You may be tempted to call the office – while we love chatting with our wonderful clients, logging your clam into the online portal is truly the fastest way to get your issue resolved, as it sets warranty process in motion and will alert the appropriate representatives to resolve your claim. Depending on the nature of the problem, our trusted warranty technician may be able to rectify many issues that arise. If not, we will schedule the correct vendor and subcontractor to meet your schedule and resolve the hiccup.