Warranty Claim?April 6th, 2020 | by Brittany Bandy | Posted in Uncategorized
We pride ourselves on the homes we build and the services offered by our team members. We understand that warranty claims will arise from time to time.
During this trying time of the Covid-19 pandemic, nothing has changed in regards to the standards we uphold and the peace of mind we provide our homeowners. No change is coming to your warranty coverage. However, the health and well being of our clients, subcontractors, and staff is a top priority. In order to comply with the CDC guidelines of social distancing, we will TEMPORARILY not be able to attend appointments inside your homes. We hope these practices will better protect you and our team from the spreading of the Covid-19 virus. Please know that any issue that does arise, will be taken care of once we are able to operate under normal practices. Home emergencies will be the only exception to this practice.
More information on this temporary practice was emailed to our clients currently under warranty. If you did not receive it, need another copy, or have questions on what constitutes an emergency – please reach out to us.
We will get through this together and as always, we are here for you if you need us.